Dollar General Corporation - URGENT -- Concerned Customer - Dollar General Harassment, Buford GA Location
I am longtime customer of the Dollar General location at Buford GA. I am writing to inform any upper management of the continued and absolutely unacceptable management of this store by an incompetent, racist, and downright incapable 'manager' of the current business. The manager of this particular store, David Kay, is notorious of residents of this town as being one of the rudest, most unproductive, and downright mentally unstable individuals managers of any business in the Buford area. If you look at the Buford GA, location's employment logs, you will see that NO ONE, without exception has been able to work efficiently OR on a longterm basis due to the absolute incompetence and purposeful neglect, harassment and incompetence of this particular individual. He continually degrades other employees, reprimands staff and has an absolute disrespect and disregard for the professional operational standards of the business. He is known, specifically, for engaging customers with bizarre and sometimes inflammatory and outrageous political and socio-cultural debates, such as the assassination of JFK, how the US moon landing was faked, conspiracy theories and is notoriously known as a bigot and sexist, especially towards customers who he feels are "drug addicts", even going to lengths to accuse customers of shop lifting and other outrageous claims, all without any basis in reality. Many longtime customers who have frequented this store for years have simply stopped using this location for their needs simply because of the antics of this one individual psychopath masquerading as a 'manager'. As a longtime customer, I have finally seen enough harassment with my own as to write in to bring the appropriate attention needed to REMOVE this individual. If this person is replaced by a competent, real manager, you will see that such claims have an absolute basis in FACT, and are in no way a personal attack on this individual in any way. This is being brought to the attention of corporate so that this person's absolutely unacceptable and unprofessional behavior can be backtraced, witnessed and confirmed. This person has, by his own actions, made shopping at the Buford GA Dollar General location almost an impossible venture. We, the concerned citizens of this town, demand an investigation into the claims provided, knowing full well that everything said here is true, and written for the better operational intention of the store, so that it can adhere to Dollar General's well-known commitment to excellence in customer care, all of which this individual is the absolute opposite of.
Once again, the employee is David Kay, who is the current manager. A caucasian individual in his 50s who is notorious in this town for being, and I quote "completely insane".
If Dollar General wants to know why the productivity of the Buford GA store is so low, and why NO employee stays hired for more than a few months, you have been given your answer. Look into this situation and fix it accordingly. Do not let this type of behavior continue without the proper action being taken. I assure that this letter was written with the absolute best intentions of Dollar General at hand, and is no way a personal attack on the individual directly, but simply a truthful answer given by a longtime native and shopper in this town. LOOK INTO IT, and you will thank us all later.
A Concerned Consumer
Reason of review: Terrible manager, destroying Buford GA location in every way.
Preferred solution: Firing of the current manager, investigation of misconduct and claims.
I didn't like: Manager is completely unqualified.