Dollar General Corporation - THis is the second time I have a bad experience in Dollar General store on 2309 W. Rochelle in Irving Tx.
The first time was earlier this summer. I am a senior citizen.
I have had several surgeries, I go to or rather went to Dollar general because it was convenient for me as I have instant bouts of diarrhea and need to run to the restroom at a moments notice. First they don't have people working there that speaks or understands English. Cashiers barely do. The problem was the restroom was locked, because of high theft for the area, which is not the stores fault.
Its the apartments that are across the street. I had a basket full of items and had to run to the restroom they would not unlock the door . I left over a hundred dollars in the basket and did not make it to a restroom in time. I would not go back to the store and complained to the manager so they made it that you had to ask for the key, the problem with asking you have to go back up front.
Which my body does allow time to do. Once again I had to leave the store . I will never buy another item in Dollar General Stores again. What I ought to do is file a law suit against your corporation.
Further more I have told all my family and friends not to purchase form Dollar General again. If you have a problem with thieves then purchase security. You never put a customer in an awkward position. WE are not all thieves.
I will continue to tell others of the experience I have had not once but twice.
It has cost that store several hundreds of dollars if not thousands of dollars for people not going to the store. Sincerely Ann Hanks
Review about: Dollar General Corporation Customer Care.
Reason of review: Unable to use the restroom when its an emergency.