Dollar General Corporation Reviews

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Iam well above 30 years of age to buy cigarettes or alchol in the state of alabama but your store in Lillian Al still wants to see my ID I will go to the other stores in Fl or here in Lillian to do my business.Just glad they opened cashsavers right over the bridge in...
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348 comments
#2021089

Ok I have a question what about a manager denying a customer to purchase alcohol and tobacco just because they have a passport or foreign ID both are valid. Also what do we do if a cashier has already sold alcohol to a customer twice in one night and has ID him but on the third time the customer returns to the store on the same day and cashier realizes that ID is expired how do you handle that situation when customer gets irate

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ID
#430053 Review #430053 is a subjective opinion of poster.
Location
Lillian, Alabama
New Reviewer

Customer complaint

Purchased a prepaid Verizon phone but it was defective. Dollar General refused to refund me. Recommended I take it to another store for refund. The above was said from the Dollar General store I purchased it from. Pathetic Service!!!!!

User's recommendation: Shop Elsewhere.

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ID
#2729788 Review #2729788 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Bad store

its bad enough that marked tree ar store has no supplies. now they will not take a check. i spend around 100 dollars every 2 weeks . have to go to walmart and get cat food, toilet paper and spend my 100 dollars. why don't you just close this store.no customer help

User's recommendation: go to walmart.

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ID
#2720765 Review #2720765 is a subjective opinion of poster.
Location
Marked Tree, Arkansas
Pros
  • Prices and products
Cons
  • Unprofessionalism of staff
Preferred solution
more products, better service
New Reviewer

Fill a complaint on a manager

Manager was very rude more than one time and never resolved the issues and just the same thing over and over again

User's recommendation: Maybe.

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1 comment
#2039181

No one cares if you don’t describe the problem.

ID
#2713083 Review #2713083 is a subjective opinion of poster.
Location
Crystal Springs, Mississippi
Pros
  • Very well stocked
Preferred solution
Remove the manager or refund of my money

Return/refund

I still have not received my refund for being charged twice for the same transaction and I still have not had a follow-up call or an email from them on the status of this refund
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ID
#2710758 Review #2710758 is a subjective opinion of poster.
Location
Bartow, Florida
Advanced Reviewer

Rude employee that refuse to honor a sale

i went to dollar general 2228 n.gettysburg on saturday july 25th about 430pm to purchase some soda that was on sale but the manager refuse to look at the sign just made up some excuse not to then got snippy with me when i asked for the number to corporate and told me she was the boss proceeded to be dis respectful i always purchase certain deals so l went to another dollar general who honered the exact same deal which she told me didnt exist because she was to interested in being confrentational to lazy go look at the sign exa because i

User's recommendation: find a store with grown ups that are not lazy and disrespectful.

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3 comments
#2038814

Also you are a child, it is obvious with your grammar and immaturity. You have no right talking about grown ups this way.

#2038813

With your poor grammar it is obvious your English is poor, so perhaps you misunderstood the sign, just like you mistook no as rude?

#2038809

The price is what it is... Buy it or not.

Why are you asking for the number to their corporate office? If you want but look it up yourself.

They don't need you in there acting a fool. Take your worn out DEBT card and go elsewhere.

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ID
#2710645 Review #2710645 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Disrespectful lazy kids
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No response

Your district manager called , I was driving she said she would call back and never did I was treated as if me being severely allergic to dogs did not matter in your location in GrandRapids, Mi. My face broke out after touching a item behind someone carrying a dog and because the person was rude your employee was rude to me also not even asking what happened. I can be reached at 616-589-**** I am also contacting the health department.
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ID
#2707194 Review #2707194 is a subjective opinion of poster.
Location
Kentwood, Michigan
Pros
  • Store close to home
  • Close to home
Cons
  • Filthy
  • Unprofessionalism of staff
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Because of ongoing arrangements between employees and store manager

Original review updated by user Jul 21, 2021
cashier made a remark during my purchace (do i have BEEF)i declined to entertain tha comment and proceeded 2 purchace my items what should i do next 2 resolve a nesrly a yesr of different issues while shopping if i have 1 more situation il consultant with other measures to resolve and possibly creste loss of employment dirt follow dirt and its a lot of dirt iv witness 1st hand $$$$$ while shopping

User's recommendation: idk.

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ID
#2702391 Review #2702391 is a subjective opinion of poster.
Location
Prichard, Alabama
Pros
  • Prices
Cons
  • Too personal and stereotypical of customers
Preferred solution
for tha intimacy 2 stop while shopping i dont know none of these people you have employed and really coukd careless but they will not stop picking at me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

I JUST WENT TO A DOLLAR STORE IN THE TOWN OF IVA SOUTH CAROLINE. MY COST SHOWS UP AT $18.39 I USE MY "SNAP CARD TO PAY WITH", I SWIPE THE CARD AND IT DECLINES IT. I LOOKED AT THE AMOUNT ON YOUR MACHINE AND IT SHOWS $25. I THOUGHT MAYBE I HAD SEEN THINGS WRONG SO I USE MY DEBIT CARD WHEN I LOOKED AT YOUR MACHINE AGAIN THE AMOUNT WAS $35 AND A FEW PENNIES..THE SAME AMOUNT OF FOOD HAD WENT UP FROM $18 TO $35, IT DID NO GOOD TO TRY TO EXPLAIN IT AND I HAD DONE USE MY CARD BEFORE I CAUGHT ON. IS DOLLAR GENERAL IN NEED OF CASH FLOW SO BAD THAT YOUR PEOPLE AT THE STORES UPPING THE PRICE OR MAYBE THEY ARE PUTTING IT IN THEIR POCKET.

User's recommendation: KEEP AN EYE ON THOSE ADDING UP YOUR THINGS.

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ID
#2701852 Review #2701852 is a subjective opinion of poster.
Location
Iva, South Carolina
Pros
  • It is close to my house
Cons
  • Mess and attitudes
Loss
$17
Preferred solution
Let the company propose a solution
New Reviewer

Por discriminación de un empleado

El sábado Po laarde me quito mis cosas y no me dejo comprar ya mis niños no les provecho ni What llevaranorte el juguete esjuguete muy molesta los voy a demandar voy agarrar abogado y los voy a demandar qle pasa What Cree q no tengo derechos or what
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ID
#2677366 Review #2677366 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Harassment

The Dollar general employees who drive the truck had every intention to start an argument and wanted to fight-- All this should be on film at the store and the parking lot--- no complaint was needed I told the police who were called---explain to me why this black kid kept on pointing at me with his fingers next to my nose and say (YO MOMA) over and over and how bad he would bust me up-- Need

User's recommendation: none given.

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ID
#2670276 Review #2670276 is a subjective opinion of poster.

Got an email

Have not heard from anyone no emails ............................................................................................................
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ID
#2668829 Review #2668829 is a subjective opinion of poster.
Location
Unity, Maine
New Reviewer

Serious complaint including severe safety issues

I dont have enough space but need to speak to someone ASAP before serious detriment happens. All aisles are blocked with metal racks full of stock and when I was searching for a basic item was rudely told dont go down a blocked aisle. Then shut it down until remodeled in August and stocked with new staff.

User's recommendation: Don’t go until further notice.

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ID
#2661704 Review #2661704 is a subjective opinion of poster.
Location
Hammond, Louisiana
Cons
  • Shop off carts not shelves
  • Store aisles always blocked
Preferred solution
Let the company propose a solution
New Reviewer

Need to speak to payroll administrator

My name is timothy devor and I worked for dollar general for 4 days a week and worked 22.5 hours and I worked 8 hour shifts and I only got payed 37 dollars.
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ID
#2655770 Review #2655770 is a subjective opinion of poster.
Location
Rockwood, Michigan
Loss
$220
Preferred solution
Let the company propose a solution

Coupons

Just left DollarGeneral in Nahunta,GA. Finally canceled my purchases. Cashier was absloutely zero help. I hope to never walk in a DollarGeneralStore again. The $5.00 off coupon never works(on a $29. Purchase). Getting my email scanner code takes so long it expired over&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;over. To be such a large company, it has so many problems with things that are so important to customers.

User's recommendation: Waste of time.

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ID
#2654208 Review #2654208 is a subjective opinion of poster.
Location
Atlanta, Georgia

Complaint to corporate

I am a senior a licensed person I spend good money @ dgxpress on market st. in chatta tn, the problem occurred when I had problems with money pack card,3 supervisors qwas very unprofessional towards me after that, one new employee embarrassed me @ cash register wouldnot let me purchase a card, since a supervisor name renee have not been there store have went down my number is 423-394-**** tee no
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ID
#2642566 Review #2642566 is a subjective opinion of poster.
Location
Chattanooga, Tennessee

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