Samson, Alabama
Not resolved
1.0
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Customer service
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1 comment

There is constantly things out of stock. Not just stuff for me but just stuff in general.

There is constantly empty shelves. Never can find some one out on the floor working. Always has one register open. The past couple of months I have had to wait in line for more than 10 minutes each time I go.

I go at least once a day at several different times of the day. I have asked the clerk and she tells me that they all take a break at one time and under schedule the employees during the peak hour. The store just seems to be a mess all the time and continues to get worse. It started slowly and has gradually gotten worse.

The credit card machines are constantly messing up even they have replaced them twice in the past two years! This is for the store in Samson, Al.

Product or Service Mentioned: Dollar General Corporation Customer Care.

Reason of review: poor managment.

Preferred solution: Let the company propose a solution.

I didn't like: Lack of stock and poor scheduling.

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Anonymous
#1382607

Sounds like a winning strategy. Schedule fewer employees during peak hours. Fewer customers will return to the store so fewer employees will be needed.

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