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3.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
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Value for money
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2 comments

The Dollar General on Blountstown Hwy at Lake Talquin in Tallahassee, Fla needs someone to step in and do something. The store needs a new manager.

In the store today myself and another customer were talking while standing in line at least 10 deep. The cashier, I didn't get her name was so sweet and kind, plus she never stopped smiling during this total madness. She called for help 2 times and finally the manager came to the front to help. She wasn't happy at all about it.

She scolded the cashier that was doing all she could and moving very quickly about getting behind. I couldn't believe it, it wasn't the cashiers fault.

This store is very busy and always has a long line, and needs 2 registers open at all times. Get a New Store Manager, and train these young kids here right...

Product or Service Mentioned: Dollar General Corporation Manager.

Reason of review: Poor customer service.

I liked: Other employees, Cashier- blonde middle aged.

I didn't like: Nasty, Cluttered store, Manager is completely unqualified.

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Anonymous
Clarkson, Kentucky, United States #1245844

DG policy is to call for backup cashier any time there are more than 3 customers in line. So in this case, the cashier did what she was supposed to do and the manager should not have scolded her.

Anonymous
Whitewater, Wisconsin, United States #1236497

Will never happen. Stores like Dollar General, Family Dollar and Dollar Tree pride themselves on skeleton crews and super low payroll budgets. It's only going to get worse when the new salary/overtime law goes into effect next month.

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