On jan 1, 2017 I went to the dollar general in caddo mills tx, they had a sign on the drink shelf for dr pepper 12 packs 3 for $9. The sign said the sale starts Jan 1 thru Jan 9.
Not one pack of drinks on the shelf. I asked the cashier why there are no 12 packs on the shelf. She said "They didn't leave us any." I said if there is a sale the items should be there. Order more of the item if needed so there is enough for the sale for crying out loud!!
I was there the first day at 8:40 am. I went back Jan 2, at 9:4 5, there still was no drinks on the shelf, I asked a DIFFERENT cashier why there still are no drinks, she was rude and snotty and said " They deliver Monday and Thursday, I don't know what else to tell you." I again told her that's awful to have a sale and for 2 days the item is not there. She was very rude. I asked when she thought they might actually get some and she said "Sometime today." Oh my gosh, I would love to slap the smart aleck out of her, I will never ever ever ever enter that *** store ever again and it is the only store in this small town so I have to drive miles when this is convenient.
There is one employee there who is polite and friendly, the others, especially the old gray haired thing is rude as all get out. For crying out loud order enough freaking supplies for your sales or just don't do sales at all. I am furious about this.
Shouldn't they be bending over backward doing anything they can to get items in the store for their customers and stop lying to us about some "sale" that apparently does not even exist. *** store, *** employees, stupic managers, *** owners.
Review about: Dollar General Corporation Customer Care.
Reason of review: Poor customer service.
I didn't like: Never as advertised or lack of ad items.