I like DG on Burk Rd, WF Tx because its close to my house so its very convenient and I don't have to go to WM. But every time I go in there the Manager is always complaining about how her employees don't do their job.
But yet when I go in there they are always putting up merchandise and working the register. I feel so sorry for these employees. I have overheard the manager several times talking about how she is going to write them up or fire them. But I have never seen her check out customers.
One day she yelled for the cashier to come up front to check out the customers while she just stood there visiting with a "friend" talking about her personal life.
She is a very rude person and has NO customer service skills..
The store has only been open for about 3 years and the employee turn over there is unbelievable. I think it could be a great store if the Manager was replaced.
Product or Service Mentioned: Dollar General Corporation Manager.
Reason of review: Poor customer service.
Preferred solution: replace manager.
I liked: Cashier smiled and talked with customers.
I didn't like: Hateful manager.