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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I went into the Dollar General on 11th and Cedar in Beaumont, T.x, and when I tell you that the management staff is unprofessional, believe it!!! There is an older white lady who seems to be in charge; she talks to her employees as though they are dogs!!!

She hollers at them and berates them. When I was in the store, she didn't seem to care about the fact that there were customers in the store while she was ranting. On top of that, there is another woman, a black lady, who is I guess the assistant manager. She was arguing with a customer and being sarcastic because the woman wanted a refund.

Her and the customer argued for the good of 5 minutes, while other customers in a very long line, stood and watched them argue like watching a tennis match! I am disgusted of these people, and if someone does not intervene and get rid of those two, that store may be shut down because no

one is going to go there to shop.

Product or Service Mentioned: Dollar General Corporation Manager.

Reason of review: unprofessional management and supervisor.

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