I just stood in line at store number #14186 in Kinston N.C. for almost 15 minutes for just a bottle of water and a pack of cigarettes.
Getting the cigarettes was a very annoying and embarrassing moment. How are you going to ask me for ID at the age of 55?! SERIOUSLY?? And what happens when your husband drove so you did not bring your drivers license?
NOBODY else does this. Most people use discretion. Are these employees that *** *** that they can't make a judgement call?
It would also be nice to have more then one person working. I will NEVER visit that store again!
Reason of review: Poor customer service.
Preferred solution: If this is policy... It needs CHANGED!.