I bought 9 bottles of Dr.Pepper today, the signs clearly stated they were 3 for$3.00. I thought I was overcharged so I had my wife check the receipt when I got home, I live in Oklahoma City which is a little drive to this store at 4500 S.E 44th in Del City, OK.
Sure enough I was charged $1.65 minus -15 cents per bottle. I then called the store, spoke to Dorothy, who said to bring the receipt in for a refund. Drove all the way back to the store, showed her the receipt, she then handed it to a young male cashier who rudely said he would not give a refund! I am a VietNam veteran and also retired.
I am 68 years old, and I was treated so badly by this cashier named Kaleb? I asked for a manager, was told there wasn't one because they had been fired, and I could get no help whatsoever. I am a Vet, proudly served my country and live on a small SS check.
$4.50 plus tax may not seem like much but it is to me and my wife. I want my money refunded and I will NEVER go back to this store where I was so badly treated!
Product or Service Mentioned: Dollar General Corporation Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $5.
Preferred solution: Full refund.
I didn't like: Store clerk.