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I visit Dollar General almost daily since it conveniently located near my home. I have always been pleased with the variety in the store and service.

However, today I visited the same local Dollar General to purchase a birthday card and Gift Card for my daughter. I chose a $50 Bed Bath and Beyond card her gift. As the cashier rang up my order i asked if i could get a receipt for the $50 card. Not only could i not get a gift receipt but i could not even read the receipt for any of my order.

I spent $66.77 dollars and had no receipt ! Needless to say, i am very upset. The manager told me there is no way to print a duplicate receipt. He also told since the card has been activated he couldn't help me.

Who buys a $50 gift card and doesn't get a receipt? I have no activation pin number and no proof of purchase except a smudged, Illegible receipt. How do I know the card is even active?

I am very upset. I do not plan to stop at this location again at 2514 Smoky Park Highway, Candler, NC 28715

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Anonymous
#1503843

Sounds like OP is trying to scam Dollar General

Anonymous
#1497247

Dg does not offer gift receipts

Anonymous
#1495758

The balance can be obtained from the 800 number on the back if the card and the receipt can be reprinted from a register option at the register. Unfortunately the printers are not working correctly so I would recommend using a different printer at one of the other registers. Hope that helps.

Anonymous
to Anonymous #1496959

You are wrong. Receipts cannot was reprinted.

Never could. It’s a flaw with the system they’ve had since forever. What I’m not understanding is OP said she couldn’t get a “gift receipt” but couldn’t read what was on the receipt.

So which is it? Sounds like you got a receipt to me.

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