Just a few minutes ago I was attempting to go to your store at Stahl and Judson Road. I was met at the door by a woman who said her name was Donna.
She said she was closing the store because she did not feel comfortable not having a manager on duty. There were at least 8 people at the time attempting to shop at Dollar General. All of whom were so dissatisfied, with her tone and rudeness towards them. She further threatened to call the police if everyone did not leave.
Many of your faithful customers were trying to just find out what was really going on. Several reasons for writing this complaint 1 is it truly is the customers should be treated with the upmost respect. Secondly is it co mpany policy that a manager must be on duty for a store to remain open.
This employee named Ana need some serious retraining on her customer service skills and her attitude. My name is Glenn Jackson and my contact phone number is 685-0844 area code 210.
Product or Service Mentioned: Dollar General Corporation Manager.