I visited my area Dollar General and there were no buggies available. The cashier was on the floor behind the register with merchandise.
An empty buggy was by the register, so I asked if I could use it. She hesitated but said yes. It was evident that she wasn't happy about it, though. I shopped and bought more than $50 worth of items and headed to the register.
As I approached the register the cashier took off in the other direction. I couldn't see what she looked like, because she was gone behind the merchandise blocking my view. I heard the cashier and saw as the customer left right as I approached the register. I stood there (at the register) with another customer and looked around for an employee.
We were there for a couple of minutes so I called out, "Hello?", I had to call a few times before an employee approached the area. I asked for a cashier and she replied that she was on her way out and "was off the clock". She yelled out to someone, then came to check me out. The other girl (wearing a tight fitting t-shirt with a french phrase, I don't know what it said) came back to the register and took over the register.
Neither of them said a word to me or cracked a smile. There wasn't any attempt to be courteous. Nothing. I felt as though I inconvenience them.
When I got home I realized I had left my box of flowers on the floor, so I had to go back to the store. The cashier was at the register and unapologetic and unfriendly, as usual. She was acting the same way to the other customers as she checked them out.
My husband went there this morning and spent $25 but left his bread and had to back, as well.
At least his cashier was friendly. He was there at 9:39 am on 3-28-15, and I checked out at 15:50 on 3-27-15. Somebody needs to learn how to treat customers.
By the way, there are people out there who would've walked out the door with a buggy of merchandise if there are NO employees to see them leave. This happened at the Emmanuel Church store in West Columbia, SC
Product or Service Mentioned: Dollar General Corporation Cashier.
Reason of review: Poor customer service.