Pea Ridge,West Virginia
Resolved
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I shop at the one in barboursville WV off central avenue. I was just in there and a very important item was lost while I was there.

Part of my wedding ring set. This is something that I've had for years and was given to me by my husband. It was lost in the dollar general store @ the register. I went back neither the cashier or the Store manager acted like they gave a ***, they did not take my name or number in case someone turned it in(I don't think that is likely) I think either an employee or a customer that was waiting there picked it up.

I will never ever shop at this dollar general again. It's not about the momentary value with this item it's the sentimental value to me. I've had it for 5+years and never took it off. These employees should be let go.

This is the worst customer service I've ever dealt with and I should know because I worked in retail too and I would never treat a customer like they did me.

Will never shop here again. I will just go to family dollar or stick to Walmart and Kmart.

Reason of review: Poor customer service.

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