Winfield,West Virginia
Not resolved
4.5
Details
Diversity of Products or Services
Product or Service Quality
0 comments

I went to the Dollar General store in Huntington, WV located on Fifth Avenue at 26th st. I went on Thursday evening at 8:45 by my car clock and 8:48 on the bank clock located next door.

The store outside sign and love gets were on but the door locked. I pulled on the door and was ignored by the person at the checkout. I sat in my car and at 8:55 they let a woman out and again ignored my presence. Plainly stated on the door was a closing time of 9:00 pm.

I understand wanting to go home and being tired but this was very BAD customer service to a loyal customer who shops your store every day. This leaves a bad taste in my mouth toward Dollar General and you may have lost a very good customer. By the way, all I wanted was a couple cans of cat food.

A very quick transaction, hope a few extra minutes of staying open was worth it. Thanks for listening.

Reason of review: Not as described.

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