Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
2 comments

I was in your store in norfolk,va located in military crossing shopping center at about 3pm. As me n my sister approach the counter with a shopping cart of items,the asst mgr.shawn was operating the register.

We had him price check toys that we got off the clearance aisle that clearly said 50percent off toys with a blue or yellow dot or star. They were not ringing up so i elected to go get sign to show him but he said he would look n i saw him take the signs down n throw them n the floor n tell us no signs were up there as smile n smirks at us. He did not honor the prices so we left about 50 dollars or more there. I even went n pick up the signs n laid them on the counter as we left to show him i saw him.

Not getting the merchandise did not bother us it was the balantly lying about it nn trying to make it look like we were lying front of a whole store of customers. Will never shop at dollar general again,only family dollar.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Dollar General Corporation. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Dollar General Corporation.

Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Dollar General Corporation to other companies on our site.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1152576

Not excusing the managers behavior but the sale is for BLUE DOT and YELLOW STAR. Blue star toys are NOT part of the sale, it clearly says that on the signs but as we all know, customers don't read signs and see what they want to see

Anonymous
to Anonymous Gurnee, Illinois, United States #1161613

You seem to know a lot about blue dot and yellow star markings, and also think , people don't read signs, but how can you say that? Dollar General has a reputation for being ignorant. How long have you been working for Dollar General?

You May Also Like