Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

Anniston al Store on Quintard. Lights turned off one hour before closing time to deceive potential customers last winter .

Friend of employees working at drugstore revealed this practise to me when I needed an item in stock at dollar general and believed they were closed. Always a long line waiting with one clerk only usually two o th her employees in the small office without offering assistance. I expect this type of service at dollar general .

The consistent practise of poor customer service must be financially advantageous and the lack of employee discipline accepted practice. I shop there if I have to but the lack of integrity is always disappointing.

Product or Service Mentioned: Dollar General Corporation Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Oct 03, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Whitewater, Wisconsin, United States #1223672

Lights are controlled by corporate. Nobody at store level has the ability to turn off the lights.

You May Also Like