This happened at the Dollar General in Brookland Arkansas on Sunday 3/12/17. My fiancé and I arrived at Dollar General on Sunday night at 9:50pm.
The door was locked. The sign clearly said they closed at 10pm. I knocked on the door, and the employee walked over enough to see who it was and turned the other direction going back toward the office. Not only that, but while we was knocking on the door I called the store phone and it was never answered by the employee.
While I was there trying to get her to open the door, three other customers was trying to visit the store. This all occurred between 9:50 PM and 9:55 PM. Just a five minute range. Most important all BEFORE 10pm.
This is very unprofessional and uncalled for.
When there is signs stating the days and open hours, that needs to be followed. I have been going there for years, and I am very very disappointed about this matter regarding the employee and how she literally closed the store!!!
Product or Service Mentioned: Dollar General Corporation Customer Care.
Reason of review: Poor customer service.