Product: Dollar General Corporation Customer Care Clear all filters (116 of 116 reviews match)
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I live in Deckerville michigan and every time I go to the Dollar General when the manager is there all the carts are outside and shes always in the office while I'm waiting to pay for my items.One of the male employees always smells like {{REDACTED}}. Whenever I...
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2.8
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Dollar General Corporation Customer Care
#1213650
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This morning I took the time to stop at dollar general in Vestavia Hills Alabama to get eye drops before work at 8:30.I arrived at 8:02 to find door locked but some lights on. A car pulls in about 8:04. I glance to see a white car backing in. Another 2 minutesbor so...
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Anonymous
Anonymous

Yes, humans are human. If we weren’t, we’d be working elsewhere. Guess you’re perfect.

Anonymous
Anonymous

Sometimes there are extenuating circumstances that prevent the opening manager from gettting there on time so my suggestion would be to just get over yourself already

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Dollar General Corporation Customer Care
#1210098
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Dollar General Corporation - Always slow, understaffed, messy

Each time I stop in at the Dollar General near my home the store is understaffed, inventory is everywhere in gray bins, employees y’all to one another and complain to one another in front of customers. It is far from convenient. Very poorly managed and staffed.
2.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Dollar General Corporation Customer Care
#1205591
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02/27/18.I witnessed an employee at a dollar general store on North Jefferson St. ATHENS AL 35611. THE CUSTOMER COMPLAINED ABOUT THEM NOT GIVING HER A RECEIPT. WORDS WERE EXCHANGED BETWEEN EMPLOYEE AND CUSTOMERS. THE CUSTOMER TOLD THE EMPLOYEE THAT HER HUSBAND WAS A...
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Anonymous
Anonymous

Op just because they serve you doesn’t make them servants and they should never be treated as less then human. Unfortunately people seem to have thought they can get away with...

Anonymous
A concerned customer. 1

I was there when this event happened. And I would like to say that the cashier was out of line by the things he said. But I would like to say that the customers were aggressiv...

2.3
Product
Dollar General Corporation Customer Care
#1199263
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Just visited the new location at 3218 Ashby drive in St Ann Missouri on Sunday night February 25 2018 at 6:15 pm got what I needed to get and once into checkout the employee checking me out was extremely rude.Ignored my compliments on the new store then when I didn't...
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Anonymous
Anonymous

Blah blah blah. Your just petty.. yall st Ann folks all are petty

Anonymous
Anonymous

Right. That’s what every old person says. Everyone is mumbling and they aren’t really going that deaf. You’re old and your hearing is going. You probably yelled loudly indicat...

1.9
Product
Dollar General Corporation Customer Care
#1197630
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This evening I stopped in the store with my ten year old daughter and 22 year old son to get a few items one included a pack of cigarettes.Which I was carded for. I am extremely embarrassed because the lady stood there and said I’m just doing my job. She was very rude...
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quintessentialcomments
quintessentialcomments

It is DG policy to card for cigarettes REGARDLESS of how old you look or how many times they have carded you. Failure to do so results in immediate termination. Why should the...

Anonymous
Anonymous

They are doing their job as it’s a restricted sale item. Just because you LOOK like you are older doesn’t mean you are. Police will routinely send in undercover officers in ma...

1.8
Product
Dollar General Corporation Customer Care
#1190703
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black male 42 yrs of age.went in the store,as usual to get my normal snack lill debbie and choclate milk. well,today this new mexican lady,i have never seen,said as soon as i picked up,box of snacks leave the store. leave now. i said why. she said because u are...
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quintessentialcomments
quintessentialcomments

I love when people open their complaints by identifying their race.

2.2
Product
Dollar General Corporation Customer Care
#1177969
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January 27,2018.Jones Ave. Oak Hill, WV. Again, sign says one price, register says another. This isn't the first time. Sign says Christmas $.10. After spending 20 minutes of my valuable time choosing 16 cards, I go to the register and they ring at $1.00 to$3.50. The...
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quintessentialcomments
quintessentialcomments

It is actually true that they cannot change the price of cards. Cards are a thing called scanned-bassed trade which means dollar general doesn't actually "own" that item, ther...

Product
Dollar General Corporation Customer Care
#1177917
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I was shopping in Dollar General lastnight and figured since i was in there i would look through the quarter Christmas clearance items to see if there were any of the air freshener Christmas scents.Unfortunately they were all gone or i should say by looking at the...
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quintessentialcomments
quintessentialcomments

If it is not on the sales floor it is technically not for sale. I bet you think that you can take things out of other peoples carts because "they didn't pay for it yet", right...

Anonymous
Eddie

Oh boo hoo, we don't have an employee discount so that's one way to make up for it. (barely)

4.0
Product
Dollar General Corporation Customer Care
#1172265
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I went into the Dollar General in Palm Bay off of Jupiter on 1/11/18 at 9:55 P.M.The associate explained there was 4 minutes left to shop and there were other customers in the store as well. I was the last to check out and my ride had went down the street to purchase...
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Anonymous
Anonymous

Don't be mad at the store for closing and having rules to follow. Be mad at your ride for being slow and yourself for being a dumb*** that picks stupid friends that abandon th...

Anonymous
Anonymous

Who cares about your safety? The employees are only doing their job when it comes to specifics regarding their cameras so no they weren’t rude but you sure as *** was and besi...

2.5
Product
Dollar General Corporation Customer Care
I didn't like
  • Employees
#1168030
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