Product: Dollar General Corporation Customer Care Clear all filters (110 of 110 reviews match)
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black male 42 yrs of age.went in the store,as usual to get my normal snack lill debbie and choclate milk. well,today this new mexican lady,i have never seen,said as soon as i picked up,box of snacks leave the store. leave now. i said why. she said because u are...
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quintessentialcomments
quintessentialcomments

I love when people open their complaints by identifying their race.

2.2
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Dollar General Corporation Customer Care
#1177969
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January 27,2018.Jones Ave. Oak Hill, WV. Again, sign says one price, register says another. This isn't the first time. Sign says Christmas $.10. After spending 20 minutes of my valuable time choosing 16 cards, I go to the register and they ring at $1.00 to$3.50. The...
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quintessentialcomments
quintessentialcomments

It is actually true that they cannot change the price of cards. Cards are a thing called scanned-bassed trade which means dollar general doesn't actually "own" that item, ther...

Product
Dollar General Corporation Customer Care
#1177917
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I was shopping in Dollar General lastnight and figured since i was in there i would look through the quarter Christmas clearance items to see if there were any of the air freshener Christmas scents.Unfortunately they were all gone or i should say by looking at the...
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quintessentialcomments
quintessentialcomments

If it is not on the sales floor it is technically not for sale. I bet you think that you can take things out of other peoples carts because "they didn't pay for it yet", right...

Anonymous
Eddie

Oh boo hoo, we don't have an employee discount so that's one way to make up for it. (barely)

4.0
Product
Dollar General Corporation Customer Care
#1172265
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I went into the Dollar General in Palm Bay off of Jupiter on 1/11/18 at 9:55 P.M.The associate explained there was 4 minutes left to shop and there were other customers in the store as well. I was the last to check out and my ride had went down the street to purchase...
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Anonymous
Anonymous

Don't be mad at the store for closing and having rules to follow. Be mad at your ride for being slow and yourself for being a dumb*** that picks stupid friends that abandon th...

Anonymous
Anonymous

Who cares about your safety? The employees are only doing their job when it comes to specifics regarding their cameras so no they weren’t rude but you sure as *** was and besi...

2.5
Product
Dollar General Corporation Customer Care
I didn't like
  • Employees
#1168030
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Dollar General Corporation - Stare down by employee

1/7/18 an employee came to ile i was in an stood an stared then a non employee in a wheel chair asked me what i was looking for..ive been in that store almost everyday for years an this a first time for this
Product
Dollar General Corporation Customer Care
#1164157
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Dollar General Corporation - Long line ,one register other employees doing whatever

One register open waiting at least 20 plus minutes in line other employees walking around, when other register could be open, very frustrating.No one forces me to shop there and if I have to wait so long to give them my money there are other places nearby i can get similar products that might at least act like they value a customers return business.
3.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Dollar General Corporation Customer Care
#1159017
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Any time you go into Dollar General in Dillonvale, Oh.you have to wait 10 to 20 minutes at registers to get waited on due to inexperienced employees who are very slow at running a register. Some times you have to look for an employee in the store stocking shelves or...
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2.6
Product
Dollar General Corporation Customer Care
I didn't like
  • 25 min wait in line
  • Poor customer service
#1145617
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I just visited Dollar General Store #1752 in Fort Worth, TX and I have never been as insulted and offended in all my life!Upon entering with my children in tow, I wasn’t not greeted as per the norm in any retail setting, instead I was TOLD, not asked to leave my bag...
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Anonymous
Anonymous

People who don't shoplift usually don't have an issue leaving large bags at the front of the store.

1.0
Product
Dollar General Corporation Customer Care
#1136893
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My husband went to get me a pack of cigarettes because I was cooking got the wrong kind so he went back to exchange them and they said they couldn’t it was a rule .i want to know if this is true. Crane Hill al. Pretty bad you can’t exchange them when you just bought...
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Anonymous
Anonymous

It is against company policy to exchange cigarettes for any reason, so quit being a *** bag and get over it.its not the employees fault for following store and company policy ...

Product
Dollar General Corporation Customer Care
#1136200
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The first time was earlier this summer.I am a senior citizen. I have had several surgeries, I go to or rather went to Dollar general because it was convenient for me as I have instant bouts of diarrhea and need to run to the restroom at a moments notice. First they...
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Anonymous
Anonymous

Seems that you should be wearing adult incontinence diapers if you have that much difficulty with that particular health issue. Not fair to blame the store for your lack of p...

Anonymous
23502

You know the old saying - if it happens once shame on you, if it happens twice - shame on me. Going in the second time was a shame on me moment, now wasn't it?

Product
Dollar General Corporation Customer Care
#1129840
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