Product: Dollar General Corporation Customer Care Clear all filters (102 of 102 reviews match)
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I just visited Dollar General Store #1752 in Fort Worth, TX and I have never been as insulted and offended in all my life!Upon entering with my children in tow, I wasn’t not greeted as per the norm in any retail setting, instead I was TOLD, not asked to leave my bag...
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Anonymous
Anonymous

People who don't shoplift usually don't have an issue leaving large bags at the front of the store.

1.0
Product
Dollar General Corporation Customer Care
#1136893
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My husband went to get me a pack of cigarettes because I was cooking got the wrong kind so he went back to exchange them and they said they couldn’t it was a rule .i want to know if this is true. Crane Hill al. Pretty bad you can’t exchange them when you just bought...
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Anonymous
Anonymous

It is against company policy to exchange cigarettes for any reason, so quit being a *** bag and get over it.its not the employees fault for following store and company policy ...

Product
Dollar General Corporation Customer Care
#1136200
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The first time was earlier this summer.I am a senior citizen. I have had several surgeries, I go to or rather went to Dollar general because it was convenient for me as I have instant bouts of diarrhea and need to run to the restroom at a moments notice. First they...
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Anonymous
Anonymous

Seems that you should be wearing adult incontinence diapers if you have that much difficulty with that particular health issue. Not fair to blame the store for your lack of p...

Anonymous
23502

You know the old saying - if it happens once shame on you, if it happens twice - shame on me. Going in the second time was a shame on me moment, now wasn't it?

Product
Dollar General Corporation Customer Care
#1129840
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Dollar General Corporation - Complaint

#1096936
I am complaining about the Dollar General store in Town Creek,Al..Had to standin Line for 20 minutes only one register open about 20 people in line waiting.One lady running register and lady named Amy outside smoking a cigarette instead of helping customers this is so wrong.Something needs to be done .
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Dollar General Corporation - Posted hours, opens 30 minutes late

#1071812
I sat at the dollar general for 45 minutes waiting for them to open. Posted 8 am not 830 am this is rediculous! I swear im never coming back to the dg in Converse La
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Dollar General Corporation - Omg. Seriously!?

#1071698
Merchandise all over the floor, one associate at the door saying the close In 10 minutes. Mind you it's 7:45pm. They even had the metal doors already pulled so it looked like they were closed. A cashier that never even looks up to greet. Empty shelves. Ugh.
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Dollar General Corporation - Customer Care Review

#1034553
Your store in Maine ny was closed before its closing time if closing is at 10pm then it should be open until 10pm not closing at 9:55 you should tell your employees to keep the place open until the closing time that is stated on the door I needed milk for my two year old and now I have to go all the way in town of endicott
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Dollar General Corporation - Age discrimination in the state of Texas Dollar general Stores
I am well pass the stated age 30 for the purchase tobacco.My recent experience here in the state of Texas Dollar General employees have stated that their corporate has the authority to override state laws on ID of a customer. Their policy seems to allow them to ID...
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Anonymous
Anonymous

You fought for the companies freedom to make such a rule for their business not just your own personal freedoms. The Veterans that I admire did it for "love of country" not "...

Anonymous
Anonymous

It’s store policy that we check everyone’s id no matter the age, are you gonna pay my bills and the fine I t curve if I don’t check your id , no I didn’t think so be an actual...

Product
Dollar General Corporation Customer Care
I liked
  • Close to my house
I didn't like
  • Misuse of state law
  • Manger was very rude
#1129662
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Your store on blue ridge approximately 107 Kansas City Missouri 64134 is the worst store I have ever shopped in, your employees are rude, nasty and don't want to be bothered.wish I could give you the names but most done were name tags. I think I heard another employee...
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OceanFall
OceanFall

I used to work here. I left and now I work in a place where if they hear your name being called out on in an ugly manner you will be fired after confronting you first and givi...

Anonymous
Anonymous

Legally speaking they do not have to wear name tags if they feel uncomfortable,as someone who has been attached I can honestly say I do not like complete strangers knowing my ...

1.7
Product
Dollar General Corporation Customer Care
#1114251
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While shopping at the Dollar General in Springdale PA I noticed what poor shape the store is in.Not very much merchandise on the shelves. I commented to my grandson, {not in a loud voice} that I have never seen the store look so bad. A voice from the next isle over...
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Anonymous
Anonymous

Rude much?

Anonymous
ty

Well... if you don't like it there, go somewhere else lol

2.6
Springdale, Pennsylvania
Product
Dollar General Corporation Customer Care
I liked
  • Store close to home
I didn't like
  • Just the attitudes
  • Unhelpful staff
#1111356
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i visted the dollar general on hwy 41 at 2704 and it was about 10 til 5 there was a young lady running register 3 she was so rude and i do mean rude saying some one get this register and ready to go i walk off and she had a line full of people then she ran out of...
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flippette
flippette

Im willing to bet that you're exaggerating to some degree.

Anonymous
Anonymous

going for the longest run-on sentence ever....& you made it.. congratulations

4.2
Product
Dollar General Corporation Customer Care
I didn't like
  • Cashier was rude
#1109782
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the store in Russels point ohio always has carts in most of the ailes being a disabled vet in a wheelchair its often impossible to shop there.This is a small comunity with many elderly and disabled shoppers and this is the store we can get to.It is also a fire hazard...
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2.4
Product
Dollar General Corporation Customer Care
I liked
  • Location
I didn't like
  • Box s and carts in the way of shopping
#1102269
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Well, every time except one clerk with reddish hair she was fine but their other clerks are rude especially this one with reddish brown hair she was rude, unfriendly, cold that is unusal for me most stores especially dollar general's the one in downtown New Cumberland,...
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Product
Dollar General Corporation Customer Care
#1102221
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My name is Malesa Hall I live in a small town ..Neon ky... the only store in our area is the dollar general store... I would like to give a compliment to one of their employees.. Rachel Carver she works very hard and is very friendly to all customers... she's very...
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Anonymous
Carolyn

Dollar General in Deltona Fl the customer service is great what I just experience when you spend $55.00 in the store have a $5.00 coupon off along with your digital coupon and...

Anonymous
Rose McCullough

I just wanted to take a minute to let you know what a fantastic job your store and employees do every time I visit at your store @ 900 Kingsley Ave, Orange Park, FL 32073 Eve...

3.6
Logan, West Virginia
Product
Dollar General Corporation Customer Care
#1090930
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