I just reentry started shoping at dg a lot and using coupons i am loyal 2 krogers untill now i have tried 2 use differant coupons at diffedant store that didnt work that should have and i was new 2 this so just let it go with the understanding that the dg employess and managers was not edgucared on the coupon system is what i get told by employess and managers at differant stores. So last sat i went 2 the store 2 get the 5$ off next purchase when i bought the the pg items i did 2 seperate transactions on the second 1 i gave them the 5$ off that did not come off i asked the very young boy runnimg the redgister he said all your coupons came off and clearly they didnt i spent like 10 and with coupons it was still 8$ so where was the 5$ off ???
I wasnt going 2 say anything there was a line in tbe store but after going 2 a differant dg store last night and the lady running the redgister had no clue about the clearance & 50% off itmes tried 2 tell me that the itmes was no redused and 50% like the sign said i own my own sucessfull buisness and i really hope that my employess a not so uncaring and rude as some of the dg employees r ! Im really enjoyed some of my shoping at dg but im feeling discuraged i wondering if maybe i should stick with kroger they have the same policies at every store and never just say they dont know or havnt been tought .
Reason of review: Poor customer service.