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I bought my usual contact solution from Dollar General last night. The price sticker said $5 even.

When the clerk rang it up, the total was $6.59. Due to Tennessee tax of 9.75% the total should have been about $5.50. I told the clerk that can't be right. And he said "yeah I know I saw the price was $5 as well.

But i don't know what to tell you." After arguing with them for a moment and them telling me to just go ahead and pay and leave, I finally paid the additional price. Needless to say I was very disappointed in their customer service and support.

Reason of review: Poor customer service.

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lilwoman89246
#1120048

I don't work at that store but I'm very sorry for your experience this is a big problem I have noticed things not ringing up right I honestly don't know why but she should've done a price override! Again I'm very sorry for your experience and I hate to hear when employees act like this I'm only a assistant manager but we strive for good customer service in our store!

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