Why? Because you do not post signs telling customers to babysit their cashier!!
I asked for 4 packs of Maverik Gold 100's. I said it twice! I was getting my card from my purse to pay so I wasn't babysitting the cashier. I look in my bag as I'm leaving to check my receipt is in it & notice he gave me Maverik Reds.
Told him you gave me the wrong smokes. Sorry he says...you already paid. I can't do anything about it. But I don't WANT these, I DON'T smoke these!
It'll mess up inventory & we cannot make a return on Tabacco products. WTH!! There in my bag! I have not left the store!!!
This was in Chatham, IL. I was so mad! They sat the cigs by the register when I said I didn't want them. I bet they'd be back in inventory before I left the parking lot!!
WARN YOUR CUSTOMERS of your DUMB POLICY and send me my money or 4 packs of maverick Gold 100's!!!! I will not spend a penny in a Dollar G again if this is not made right and I will make it my 2nd career to exercise free speech letting everyone I meet, know or speak to what an *** hat policy youR store has! The employee made a mistake and I am the one who had to pay for it!!! F that!
If I had left the store, I could understand.
He Knew I had not even TOUCHED them!!
Product or Service Mentioned: Dollar General Corporation Cashier.
Reason of review: Cashier gave me wrong cigs. I told him When I looked in my bag to make sure receipt was in there. I had not touched them or left the store! So because he can't hear, I have $25.90 in cigs I don't smoke! .
Monetary Loss: $26.
Preferred solution: Full refund.