For any assistance, you can contact the Dollar General corporate office by dialing 1-800-678-9258. The customer service representatives at the Dollar General corporate office are available to assist you with inquiries about store locations, product availability, promotions, discounts, and general questions you may have.
Dollar General customer service also addresses concerns or complaints regarding your shopping experience, returns, refunds, or any other issues you may encounter. You can enquire about the refund issues or any other concern you have and get the most help out of the customer service team members who are ready to help you.
Dollar General does not provide 24-hour customer service, however, you can contact them by phone between 8 AM and 9 PM CDT to speak with a representative. They also offer an email support option where you can reach out at your convenience. While the response time may take up to 24-48 hours, Dollar General customer service team is dedicated to addressing your inquiries, concerns, and providing assistance. Whether you choose to call or email, Dollar General is committed to ensuring customer satisfaction and is ready to assist you with store-related inquiries, product information, returns, refunds, and more.
You can send your inquiries to Dollar General customer service through email at custsvc@dollargeneral.com for general customer service assistance. For any questions related to orders, you can use the dedicated email address orders@dollargeneral.com. By using these email addresses, you can convey your specific concerns, queries, or feedback to Dollar General. Their customer service team will carefully review your email and provide a suitable response. While email communication may require some waiting time which is usually of about 24 to 48 hours, Dollar General strives to promptly address customer needs and offer helpful support.
