I waited on an extremely long line with one register open at probably one of the busiest times of day. Another store clerk could see that the line kept growing.
Instead of jumping in to help, she watched it grow longer until the guy at the open register finally asks her for help with the line. She opens up another register and instead of taking customers in the order in which they were in line she starts way at the back of the line.
Dollar General has very bad management and the stores are run poorly. Customers come LAST at Dollar General.
They act as if they're doing us a favor by coming to the register.
I could go on about how the store is always a mess but why bother. I'll take my business elsewhere.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service and staff.