Went to my DG in North Fond du Lac, Wi on Saturday night, June 28. One check out girl Tanya was doing her best, but there were two girls with carts piled high with junk food items, they had let two other people go in front of them to cash out, but then they started in.
We waited in line for probably 20 minutes while they ran back and forth exchanging items. The manager was just walking around the store and when I left the line to ask him if he could cash us out, he told me no, he couldn't. So we waited longer, he walked around some more and finally opened another line. By this time we were all steaming!
When I asked him why he waited so long he said he was on his lunch break and it was against the law for him to come back early.
I guess I just want to know if this is true and if this is how customer service is treated at this store and others like it. I will think twice before going back there.