I went into the DG (Somerville, AL) yesterday with the $5.00 coupon off $25.00 for Sat. Aug.
20th. I bought $40.00 and gave the cashier the coupon before she rang it up. We talked about how it was such a good deal. Well, to make a long story short, she forgot to use the coupon.
I had already put my stuff in the vehicle when I checked the receipt. I went back in and told her, she called the manager over...she said I would have to bring it all back in and let her ring it up again. Duh...and it was pouring rain. Or, I could come by later and buy $25.00 more and use the coupon.
It was their mistake and they want me to go to all that trouble for $5.00.
That's not right and I said no thanks, forget it. What a *** policy is that?
Product or Service Mentioned: Dollar General Corporation Cashier.
Reason of review: Poor customer service.