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I went into the DG (Somerville, AL) yesterday with the $5.00 coupon off $25.00 for Sat. Aug.

20th. I bought $40.00 and gave the cashier the coupon before she rang it up. We talked about how it was such a good deal. Well, to make a long story short, she forgot to use the coupon.

I had already put my stuff in the vehicle when I checked the receipt. I went back in and told her, she called the manager over...she said I would have to bring it all back in and let her ring it up again. Duh...and it was pouring rain. Or, I could come by later and buy $25.00 more and use the coupon.

It was their mistake and they want me to go to all that trouble for $5.00.

That's not right and I said no thanks, forget it. What a *** policy is that?

Product or Service Mentioned: Dollar General Corporation Cashier.

Reason of review: Poor customer service.

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Anonymous
Ottawa, Ontario, Canada #1209544

Unfortunately, that's the only way we can give you your $5. Otherwise, our till would be five dollars short. However, I hope she apologized since it was her mistake.

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