500 S Adams St, Manito, IL 61546, USA
Resolved
3.6
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6 comments

A long long time ago, preferably last year, i called the company to improve their Heavy Duty Battery sets. Currently they have the sets for 2 D cells for $1.00,2 C cells for $1.00, 1 9V for $1.00, 8 AA batteries for $1.00, and 8 AAA batteries for $1.00. I told them to change the package to 3 D cells for $1.00, 3 C Cells for $1.00, and 2 9V for $1.00, but they got it then never changed it to this date. I hate spending more on their batteries than i need to.

Second issue was one that happened a month ago in the beginning of June. I went to their store in my area and they had a monster truck toy in their toy isle. Only thing on it was a $0.50 tag.Took it to the cash register but they told me they have to hold it because it didn't have a actual price tag and they had to contact the manager. The manager would be in the next day. I sent an inquiry about the entire thing the next day or a day later and i never received a reply. I checked my spam and no email appeared from them and received no reply from my email main inbox except for a autoreply.

I hate being ignored by companies. It makes things extremely difficult and my problem still persists.

I ask for Dollar General to please contact me for a better solution to the problems i have been having. I hope my problems get resolved.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Product selection, Items carried.

I didn't like: Spending more on the items i need.

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Anonymous
#1516641

Oh WOW!!! You really need to get a grip on reality and realize that the world wasn't put here to serve only you. DG is not gonna change an entire product line to serve your misguided desires.

truckieevan08_75
to Anonymous #1517954

You're right.

Anonymous
#1516346

You want them to change their product for your benefit? Who are you exactly?

truckieevan08_75
to Anonymous #1516375

I dunno why i am gonna reply to you, but might as well lol.I buy Heavy duty batteries from the Dollar Stores due to the items i am needing them for i barely use.So instead of wasting $8 or more on alkalines and putting them in devices i rarely use, best to buy the cheap stuff and not have to worry about it. Plus i use the 9V for the smoke detectors in my home and they work good.Thing is Dollar Tree sells them in the packs i specified that Dollar general should do.

Though i prefer Dollar Generals more. I got like 6 or more toy claw machines that need 3 D cells and i want to try it out with Dollar Generals brand.Let's do the math: 6x3=18.Dollar Tree spending to get the amount of batteries= 6x3=18 ($6.00 spent)Dollar General spending= 2x9=18. ($9.00 spent (MORE THAN I NEEDED TO))So to sum it up yes it may be $3.00 more, but it's more than i needed to spend.

plus not to mention we got like 6 smoke detectors in our house. and that would mean i have to spend $6 to get all the detectors in the house whereas i spend $3 at dollar tree to cover them all.I just prefer Dollar Generals brand more and it's a bit inconvenient to spend more than i needed to on batteries.Especially if i buy a lot of them.

Anonymous
to truckieevan08_75 #1517944

So what.

truckieevan08_75
to Anonymous #1517955

Good point.Forget my review.

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