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On 8/25/2014 I walked into the Dollar General store located in Logan, Ohio, to get some goods including "Lassie" dog food, Dawn dish detergent, and a package of DayQuil. At long last they had new card machines, as the old ones functioned only intermittently.

Imagine my surprise and delight when I found they now offer cash back on those machines. Now imagine my disappointment that getting cash back would cost me a dollar for the ten dollars I requested?! (I did not press the "Cancel" button in time to abort the fee.) NO other store charges any such fee! Not Walmart, not Kroger, not CVS Pharmacy -- not even Tractor Supply Company.

I am very disappointed and will _not_ ask for cash back at Dollar General ever again. I have to wonder, with the new machines, if Dollar General is charging another fee just for using my debit card?

Reason of review: Cash back fee.

Location: Germantown, Maryland

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Guest

Go to your bank if you donโ€™t want to pay the fee, itโ€™s not a new thing.

Guest

Yeah Dollar General is only out for your money. Who do you think gets that dollar? They aren't concerned for you or saving you money - you're just an open bank account to them.

Guest
reply icon Replying to comment of Guest-1503495

too funny

Guest

ALL YOU *** SAYING THEY WHERE SUPRISED BY THE CASH BACK FEE IT STATES IT WHEN U ASK. U DUMMIES

Guest
reply icon Replying to comment of Guest-1458768

yep.

Blaze Prj

many atms charge you as well... and "you didn't have enough time to cancel"?

the machine specifically asked you TWICE if you are okay with the amount and the charge... what tf are you even saying?

Guest

walmart used to charge cash back fees and rite aid and wallgreens do as well

Guest
reply icon Replying to comment of Guest-1405917

Walgreens does not charge

Guest

I saw that once - the last time I went to DG - and I mean that was the LAST time. They can stick their fee where the sun don't shine.

Guest

Well I just got cash back only $20 but the cashier gave me $40 who pays for that. Does DG or the cashier. The only reason why I ask is because she was nice and I don't want her paying for a small mistake.

Guest
reply icon Replying to comment of Guest-1343751

You should have told her then. She could lose her job over that.

Guest
reply icon Replying to comment of Guest-1343751

She could.of.gotten.fired.

Guest

Where did you see that you were going to be charged $1.00? The same thing happened to me, but it was later when I looked at my receipt and saw the charge

Guest
reply icon Replying to comment of Guest-1333568

Some "Chip in" devices don't say anything about the charges which is a theft.

Guest

Chalk up one more reason to stay away from that place. smh

Guest

Same thing happened to me and I am fed up with Dollar General ways. I don't

feel they care about thier customers and their employees hate working there

and express it every chance they get.

I just got some chicken broth from there

yesterday and found the protector was broke on it. When I tried to bring it back

I thought I was going to be asked for blood! There is something wrong with this

store.

Wow, I can't even believe the extent of their "terms and conditions". Unreal.

Guest
reply icon Replying to comment of Guest-1303948

Haha. All box containers of broth now have an easy open cap.

It opens the seal for you. It even says it right on the box.

Guest

Just got nailed with the cash back fee. I find this another rip off.

There should be a screen that states. Do you agree to a $1.50 cash back fee. Yes or no. Before you can ask for cash amount.

Simple and clear.

My bank was in the same parking lot. Not real clear fees and charges make it a rip off.

Guest

I, too, was surprised and somewhat upset, when charged $1.50 for cash back at the Dollar General in Canyonville, OR. My purchase transaction happened so fast, I hit the accepted key before realizing I had just agreed to the cash back fee.

In the meantime I've tried to find if this an illegal transaction. I will keep trying.

Guest

This has got to be the stupidest thing I have ever heard in my life and I think I speak for most DG employees when I say good riddance. Maybe you should learn to read because it tells you on the pin pad that you have to pay a fee.

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