Submit ›
or
2.5 Based on 407 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Convenient location 13
    • Some of the prices 6
    • Variety and low prices 6
  • Customers don't like
    • Management 20
    • Service 16
    • Poor consumer relations 11
Advanced
search
loading...
More Less

Rude Rude Rude service with a return without receipt and was only able to get a store credit for the return. Without anyone explaining return procedures. Only after finding receipt and trying to return gift cardI was then told I couldn't get my money back.

Add comment

My mother who shops there all the time at 2422w division Springfield Mo was rudely treated by a cashier named Curtis. He was very rude with my mother . all she did was ask where something was. We will never shop at any of your stores again

Add comment

There is limited parking at the store in Debary Florida, there is nowhere to go on the side if there is a long delivery truck, you can't get in or out on the side and what I am talking about is in the front and one of the slips has a concrete bumper that somebody ripped out of the asphalt and its setting long ways in the slip and it rips the bottom of your car off if you try to park there and there is nowhere to park. Can you fix that so we can... Read more

Was this review helpful? 0 0

This company is absolutely ridiculous!!!! This company is supposed to be so family orientated ***!! You have stores being open 7am til 10pm on christmas eve!!!!! 10pm its ok we dont have families or lives anyway!!!! I bet all you corporate people are off the whole weekend though!!

Add comment

I live in Roan Mountain TN. We are a small town 30 minutes from a large town so we depend on the Dollar General to get supplies in between visits of going into larger town. The store here is always dirty, freight in floor and usually only ONE person on register and floor!!! If there are two, the other is usually chatting (with a good friend) and not putting up freight. WHERE is the MANAGER or ASST. MANAGER!!!!!!!! I have lived here for quite... Read more

Was this review helpful? 0 0

I went to the Dollar General store in Guthrie Kentucky they had coupons for the DG for Coca-Cola products get 12 pack going for 3 for $8.00. My coupon work for one the other three for $8 charge me $10 I called in to you all after 1 800 678-9258 they gave me a conference number 10253 43806 and told me to go two www.dollargeneral.com 4 / DG feedback that's why I am writing to your company now you can give me a phone call at 270 483 0224 Read more

Was this review helpful? 0 0

Cashier has no knowledge of how to run the computer in front of her, and act as though it was my fault she couldn't figure it out. Hire competent employees, train them before they start working in the store, teach them customer service is EVERYTHING. Once again the less fortunate are humiliated for having to accept help, taking the EBT card out of my pocket to pay for food is not an easy thing for to do and you don't understand until it is you... Read more

Was this review helpful? 0 1

Just walked into a dollar general and the manger would not return an item that I had with a receipt and the box was unopened. Buyers beware that if you buy something from their just plan on keeping it no matter if you have the receipt or not

Add comment

I live in Versailles, In and I used to really like the DG at Versailles. The old cashiers are still friendly but the new Store Management isn't very friendly and I believe the Managers name is Josh. I was in the store last night ( November 28th around 4PM) and only had to get a few items. When I got to the cash register up front, there was only one cashier and 5 people standing in line. People started to complain and I ask the lady in front of... Read more

Was this review helpful? 1 1

You send letters and video from the CEO saying how it would be just a good investment to make Store Managers salary more. Then as soon as you got the chance you screwed so many families. Let alone we had a deadline for insurance. For two people it was $500.00. Now families are unable to opt out of insurance! Either insurance or a place to call home. It's said that you changed the salary back to 32,000 as it was before. Before that it was a... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Dollar General Corporation.
Filing a new complaint about
×