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I go into store # 19198 almost daily. There is one cashier that has mentioned not ringing up my Pepsi bc she has had a medical condition from Pepsi. Tonight, I went in there she rang everything else in my order but wouldn’t ring my Pepsi. I ended up having to reach...
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#1146958
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Manager and employees should greet every customers and thank customers not just who they choose to greet.Dollar General Store #08018 does not take returns without receipt which is not fair to customers. .The policy states the customer can return without receipt and get...
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Anonymous
Anonymous

And it is also in our store policy that is up to the stores discretion to decide if they want to take back returns at all most stores require a receipt now due to the high vol...

1.8
#1145674
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Any time you go into Dollar General in Dillonvale, Oh. you have to wait 10 to 20 minutes at registers to get waited on due to inexperienced employees who are very slow at running a register. Some times you have to look for an employee in the store stocking shelves or...
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2.6
I didn't like
  • Customer service
  • 25 min wait in line
#1145617
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Dollar General Corporation - Only 1 cashier every single time.

Dollar General Corporation
#1145615
3.4
Details
Im talking about the store in hialeah florida... The line could be out the door and there is only 1 person helping.. Its ridiculous
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Customer service
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Exchange, Refund and Cancellation Policy
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Dollar General Corporation - Very disrespectful MANAGEMENT CALLING ME NAMES

Dollar General Corporation
#1142494
I was in the DUNBAR WV STORE ON DUNBAR AVE I WAS TALKED TO LIKE AN IDIOT BY A BLACK MANAGER , I WAS BUYING GAIN LAUNDRY DETERGENT THE PRICE WAS 4.99 ON SALE ANYWAY THE STORE MANAGER KEPT CALLING ME "SLICK" AFTER THE FOURTH TIME I ASK HIM TO QUIT CALLING ME SLICK AMENDMENTLY THE MANAGER TOLD ME TO GET OUT OF HIS STORE. SO I AM ASKING THAT SOMETHING BE DONE ABOUT THIS BAD MANAGER......
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Dollar General Corporation - Exchange without receipt

Dollar General Corporation
#1140168
2.5
Details
Bought some christmas ornaments and decided to not use them. Took them back for exchange since i couldn't find the receipt. They acted like they didnt want to take them back then told me i could only exchange for more Christmas items. Had to be in the same department. I had never heard if that anywhere before!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dollar General Corporation - Very rude cashier

Dollar General Corporation
#1134780
3.6
Details
I went to the Dollar General store in Michie Tennessee I bought a lot of household products and groceries I got to the cashier she was very rude she was mad because I had too many products and she was *** to me because she was the only one there, I don't deserve that disrespect I spent over a hundred something dollars in that store I will start going to Walmart,
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Please train your employees how to allow digital coupons with out locking up the register. I understand that I must enter my phone number BEFORE the employee hits enter. I also, unfortunately understand, that the employee should not hit enter until my digital coupons...
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Anonymous
Anonymous

Jesus.... another dissatisfied couponer. You will not be missed

Anonymous
Anonymous

Did you mention before the cashier hit total that you had digital coupons? If you did not then maybe they just thought you were using the pin pad for payment purposes

3.8
#1145290
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The employees were rude and were also talking about customers.they were saying on one occausion that a customer asked for help, they waited til the customer left the store and they made coments like the customer not knowing anything and as a customer i felt if they...
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Anonymous
Anonymous

Wow!!! English please!!! With punctuation, if you know any!!!

#1143818
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Oct 3,2017 went into Dollar General to make payment of $14.61 for utility bill. The cashier seemed to be a new employee and needed help from another employee. She seemed a bit confused. I got $10.00 cash back from this transaction. It supposedly went through. When I...
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Anonymous
Anonymous

Fake!!!

#1143177
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Pricing problems began with the personal serving size bags of whole cashews, which had been $1.50 for many months, if not years. The two local DG stores I frequent had both dropped the price to $1.25. I noticed a couple weeks ago that the price was still ringing up at...
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Anonymous
Dell Smith Sandersville GA 310

Within the last month I received two coupons for $3 off after spending $15. Both of them supposedly were scan correctly but I did not receive my discount. Don't offer a coupon...

Masury, Ohio
Product
I didn't like
  • Managers proposed solution
#1140528
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For the last few months I have visited the local Dollar Market. I try to purchase some OTC Immodium and EVERY time I get nothing because the box is broken open and the bottle stolen. i told the store manager but she did nothing. This is something that should be moved...
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#1139663
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Writing lying paper by management banning people is illegal. People not able to go in a public seller, should not be the Criminal Trespass. Dollar General is hoarding products and not allowing purchasing products for only the people that they want to slave. It is...
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1.0
#1139381
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Contact Dollar General Corporation

Mailing Address:
Customer Service Department
100 Mission Ridge
Goodlettsville, TN 37072
Phone:
(877) 463-1553
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I just visited Dollar General Store #1752 in Fort Worth, TX and I have never been as insulted and offended in all my life! Upon entering with my children in tow, I wasn’t not greeted as per the norm in any retail setting, instead I was TOLD, not asked to leave my bag...
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Anonymous
Anonymous

People who don't shoplift usually don't have an issue leaving large bags at the front of the store.

1.0
#1136893
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