Contact Dollar General Corporation Customer Service
Dollar General Corporation Phone Numbers and Emails
Toll-Free Number:
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(800) 678-9258
Customer Service:
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(231) 253-3300Store in Copemish, MI
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(315) 367-2977Store in Sherill, NY
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(740) 728-0055Store in Tuppers Plains, OH
Dollar General Corporation Emails:
Contact Information
Dollar General Corporation Website:
Dollar General Corporation Help Center:
Corporate Office Address:
How Good is Dollar General Corporation's Customer Service?
Summary of Dollar General Corporation Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dollar General Corporation?
Staff Question:
- “Staff directory”
- “Complaint on a store manager”
- “Service dog denied. Civil right violation”
Payments and Charges Question:
- “Transaction error”
- “Digital coupons did not work.”
- “Overcharged at a store”
Request for Information Question:
- “Store open no one available to check out”
- “To find out about my application”
- “Compliant about a worker tonight”
Account Question:
- “Handicapped parking blocked”
- “Banned from the store with no proof”
- “Having problems loging into my account”
Employment Question:
- “Payroll I haven't received my money”
- “Get 2023 w2”
- “I need a copy of my w2”
Product/ Service Question:
- “Product availability”
- “Cut my self on broke glass in store”
- “Issue with product”
Cards Question:
- “My gift card isnt working i want a refund”
- “They took too much money off of my card and no one knew how to refund me my money now I have to wait to talk to a manager tomorrow”
- “Store does not answer phone too far for me to walk down there to see if I left my EBT card there. They don't answer their damn phone.”
Refund Question:
- “Refund problem”
- “Refund”
- “Can't get my money back”
Return/ Replace Question:
- “I returned a piece of merchandise and they refunded my money, then instantly took it back out of my account. And they won't answer the phone”
- “Hit pot hole in parking lot and it torn the whole frontend of my truck out. Happened in Hanson Ky on Feb 26. I have called and called and no one is returning my calls.”
- “They won't return my items”
Website/ Application Question:
- “Application doesn't work”
- “Didn’t call. Visited site to find real estate dept about new potential DG sites. But while here, I’m short and I can’t reach the self-checkout touch screen. It’s a pain and there should always be at least one live checkout clerk in each store”
- “Cant get website on new phone”
Shipping and Delivery Question:
- “Missing item in box and no answer on store phone number”
- “Haven't received my w2”
- “Didn't get 2022 w2”
Activation/ Cancellation Question:
- “I got terminated”
- “Bought a prepaid that won't activate”
- “Activation on gift cards failed”
Other Question:
- “Complaint on employee”
- “Complaint.”
- “I apply for a position with one of your call on lynnhaven rd in Virginia Beach I'm waiting from your office to when I can begin”
About
, ,
Dollar General Corporation is a large retail company. It was founded in 1939. Its headquarters is based in Goodlettsville, Tennessee, United States. Dollar General offers a broad range of products under the following categories: Personal Care, Health, Beauty, Baby, Apparel, and many more. The company also specializes in pet, auto, hardware, and office products. Featured brands include: Smart Simple, Sweet Smiles, EverPet, Heartland Harvest, and Trueliving. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. Dollar General accepts returns within 30 calendar days of the delivery date for a full refund or exchange. The company ships their merchandise via USPS and Standard Ground carriers. It operates more than 12000 stores across the Unites States except for Alaska, Hawaii, Idaho, Montana, and Washington.
Dollar General Corporation is ranked 79 out of 536 in Supermarkets and Malls category
USA
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